CUOnline Account Access

With CUOnline Account Access, members have the convenience of performing their transactions over a secured internet site. CUOnline is offered to all ISU Credit Union members for FREE!

To register for CUOnline, if you've never logged in, you will use your member number and the last four digits of the phone number you provided at account opening.

ISUFCU Online Account Access Tips

Account Access

This feature allows you to access your various deposit and loan accounts. You can view your current deposit and loan balances, view up to six (6) months of transaction history for each account and transfer funds between your accounts. You can also see a copy of your cleared checks by clicking on the check number in your checking transaction history. You also have the option to use Finance Works, which is an online budgeting tool to help members track and categorize their finances.

Bill Payment

Bill Payment is COMPLETELY FREE!
This feature allows you to pay bills through your personal computer, rather than by writing and mailing checks. The bill payment service allows scheduling of recurring payments and verification of past payments.

Additional Services

e-Statements - View your monthly financial statements online instead of receiving them through the mail. View, print, or save your last twelve (12) months of financial statements. If you need beyond the last 12 months, there is a nominal re-print fee for each month that is needed.

Learn how to sign up for e-Statements with the video.

Loan payments from non-ISUFCU account - You can pay on your ISUFCU loan from a non-ISUFCU account through our CUOnline Account Access. When logged into your account, click on Transfer Funds and select Loan Payment under External Transfers. You will need to know your Routing Number and Account number for the account you wish to pay from.
Money Management - Your complete financial picture all in one place! See where your money is going so you can find ways to save.

My Settings

This service enables you to change how you experience your CUOnline session. Within this service you have access to a variety of features including the ability to change your username and password; change your email address; change your security contacts; set up alerts and notifications; and choose your account nicknames.

Supported Browser Versions for CUOnline and Bill Payment

Below are the settings for various browsers supported by CUOnline Account Access:

Google Chrome (latest version)
Mozilla Firefox (latest version)
Safari (latest version)
Microsoft Edge (latest version)

You will have to create a username. Also, the system will check the strength of your password. If the password is not strong enough to meet the upgraded security requirements, you will have to create a new one. You will be required to change your password every six (6) months.

You will be issued an access code, which will be delivered to your phone via either a text message or an automated voice message. You will have to input the access code when logging in on a computer or follow the prompts when logging onto the app in order to proceed to the CUOnline Account Access home page.

Mobile/Online Banking Account Deletion

Google and Apple are requiring that all mobile applications provide a method for users to request removal of their app accounts and any associated data. This requirement is the latest of many recent compliance updates from Google and Apple related to user privacy and data safety.

If you would like to request removal of your app accounts and related data, simply send an email request to info@isucreditunion.com. If you would like to retain copies of your statements or checks, please download or print prior to submitting your request for account deletion.

Please type “Remove App Account” in the subject line of your email and provide us with a good phone number to contact you. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.

Upon execution of this request, Indiana State University Federal Credit Union will delete all associated data held in our digital and internet banking system. This data will no longer be accessible or available to any party. Your accounts will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all Internet and Mobile Banking data will be deleted.

If you should have any questions, please give us a call at 812-234-1021 and we will be happy to assist you.